Responsible Gaming
Our Commitment to Safe Gaming
At Spencer's Pond, we are committed to promoting responsible gaming practices. We believe that gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your province) to participate in any gaming activities at Oxibet Casino or through Spencer's Pond. We take age verification seriously and reserve the right to request proof of age at any time.
If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
Problem gambling can develop without warning. Please review the following checklist and seek help if you recognize any of these signs:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to win money back
- Spending increasing amounts of time or money on gambling
- Hiding your gambling from family, friends, or loved ones
- Neglecting work, school, or family responsibilities due to gambling
- Borrowing money or going into debt to gamble
- Feeling anxious, irritable, or restless when unable to gamble
- Lying about the amount of time or money spent gambling
- Using gambling to escape problems, stress, or negative emotions
- Failed attempts to reduce or control gambling
Self-Help Tools & Responsible Gaming Features
Oxibet Casino provides the following tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Set a maximum amount you are willing to lose
- Session Time Limits: Limit how long you can play in a single session
- Reality Checks: Receive periodic reminders of how long you've been playing and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming at Oxibet Casino
For more information on these tools, contact Oxibet Casino's customer support team.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
National Resources
-
Responsible Gambling Council (RGC)
Website: www.responsiblegambling.org
Provides information, resources, and referrals for problem gambling in Canada. -
Problem Gambling Institute of Ontario (PGI)
Offers counseling and support services across Ontario.
Provincial & Regional Support
Many Canadian provinces offer dedicated problem gambling helplines and counseling services. Contact your provincial health ministry or search for "problem gambling help [your province]" to find local resources.
International Resources
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National Council on Problem Gambling (USA)
Website: www.ncpgambling.org
Helpline: 1-800-522-4700 -
GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling. -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au
Take Action Today
If you are experiencing signs of problem gambling or have concerns about your gaming habits, please reach out for help immediately. Support is available, and recovery is possible. You do not have to face this alone.
Contact the Responsible Gambling Council or call your local problem gambling helpline to speak with a trained counselor who can provide confidential support and guidance.
This information is provided for educational purposes to promote safe and responsible gaming. Spencer's Pond and Oxibet Casino are committed to supporting the wellbeing of our players. If you have any questions about responsible gaming, please contact our customer support team.